1. Introduction

We are committed to protecting your personal information when you purchase, rent, service, or inquire about our power tools, machinery, and related equipment. This Privacy Policy explains how we collect, use, store, and safeguard your data.

2. Information We Collect

2.1 Customer Information

• Name, phone number, and email address
• Billing and delivery addresses
• Business or contractor details (where applicable)

2.2 Transaction & Equipment Data

• Purchase and rental history
• Warranty registrations
• Tool servicing and repair records

2.3 Technical Information

• IP address and browser type
• Website usage data
• Cookies and tracking technologies

3. How We Use Your Information

• To process orders, rentals, and deliveries
• To manage warranties, repairs, and servicing
• To provide customer support and safety notices
• To improve our power tools, services, and website
• To comply with legal and safety obligations

4. Data Sharing

We may share your data with trusted third parties such as logistics providers, payment processors, tool manufacturers, and authorized service centers. We never sell your personal information.

5. Data Security

We use appropriate technical and organizational measures to protect your data, including secure servers, restricted access, and encrypted payment processing.

6. Your Rights

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion where legally permitted
• Object to marketing communications

7. Cookies

Our website uses cookies to enhance performance and user experience. You may disable cookies through your browser settings.

8. Contact Information

9. Policy Updates

We may update this Privacy Policy to reflect changes in our tools, services, or legal requirements. Updates will be posted on this page.