Shipping Policy
Fast & Secure Delivery of Power Tools & Equipment
Last Updated: 1st January, 2024
IMPORTANT NOTICE: This Shipping Policy explains how Woodsy Palace Power Tools dispatches and delivers power tools, machinery, and accessories.
Nationwide Delivery
Across Kenya
Secure Packaging
Shock-resistant packing
Tracking Updates
SMS & Email Tracking
1. Introduction
Woodsy Palace Power Tools ("we", "our", "us") is committed to safe and timely delivery of power tools and accessories.
2. Shipping Areas
We deliver across Kenya and selected East African countries.
3. Processing Time
Orders are processed within 1–2 business days.
4. Delivery Timelines
- Nairobi & Environs: 1–2 days
- Major Towns: 2–4 days
- Other Areas: 5–7 days
5. Shipping Costs
Shipping fees depend on tool size, weight, and location.
6. Delivery Process
- Order confirmation
- Packaging
- Dispatch
- Delivery
7. Receiving Your Delivery
- Inspect before signing
- Test within 24 hours
- Report damage immediately
8. Contact Information
Woodsy Palace Power Tools
Behind Imaara Mall, Along Mombasa Rd
Email: [email protected]
Phone: (+254) 726 218 216
